About Us

We absolutely love what we do here, and that is being Great at maintaining and repairing your Domestic and Asian vehicle. Nothing would give us more pleasure than sharing our passion with the GREAT people of Melbourne, Vierra, Palm Bay and surrounding areas. We know how hard it can be to find an automotive repair facility you can trust and with which you can feel comfortable. Here at Assured Auto Works our goal is not only to be the best at maintaining and repairing one of your greatest assets—your vehicle; it’s also to make your entire experience a great one, building relationships with our customers and employees that last a lifetime. This is what we do.

We employ honest, highly trained and skilled automotive mechanics with certifications from, but not limited to, the National Institute for Automotive Service Excellence (A.S.E.) Other credentials include Automotive Training Group (ATG), Automotive Video, Inc. (AVI), Carquest Technical Institute (CTI) and many, many more.

It’s you, however, who will reap the greatest benefit from the investment we have made in in continuing education and training. That training adds up to hundreds of hours per year for our entire staff, including our mechanics, managers and service advisers. Included in this training are world-class automotive technical and management training/networking/trade shows and conferences that enhance their careers, lives, knowledge base and, even more importantly, your service experience.

Our technicians are equipped with state-of-the-art diagnostic and testing equipment such as factory and aftermarket vehicle computer interfacing computers which, when matched with service information systems published by the very vehicle manufacturers of the models we service, allows us to be able to confidently handle the repair and maintenance your car or light truck needs. We are also a business-sponsoring member of the International Automotive Technicians Network (i-ATN) (logo and link), the largest online network of technicians, service advisers and shop owners world-wide with more than 75,000 members in more than 150 countries. This remarkable network gives us access to an amazing amount if information, and our membership is just one more tool available to us in order to better serve you and your vehicle.

Whether it’s your first time you stepping through our door or the first phone call to schedule an appointment it will be evident to you that our service advisers love working with people. We know that you’re busy and need to get back to your life, so it’s our commitment to get all the information we need to best serve you as fast as possible. Once the initial paperwork is complete, our technicians/mechanics will get to work assessing your vehicle. Depending on the mechanic’s findings, the service adviser will then produce a detailed estimate, searching through several different aftermarket parts suppliers as well as dealers to find the best possible parts for you car at the best possible price.

At Assured Auto Works, we do not believe in cutting corners on parts in order to make the sale. This is another example of what sets apart from the larger share of popular auto repair garages offering service today, who install inferior equipment in order to offer “rock-bottom pricing”. We choose only factory or high-quality aftermarket parts when pricing out a repair, because our service is only as good as the parts we put on your car. Period.

Finally, once the estimate is put together, we will explain your vehicle’s needs and the repair process thoroughly, gladly answering any questions you may have along the way. Once we have your authorization, your vehicle will be delivered to you after the agreed repair or maintenance operation is performed precisely when promised.

Give us a call, stop by or email us. With all that we have to offer we know that your expectations will be exceeded. We look forward to meeting you and taking care of you and your vehicle.

Lock box instructions

We have a new after hours lockbox feature. Here's a quick tutorial on how to use it.

Posted by Assured Auto Works, Inc. on Monday, March 28, 2016